Privacy Policy

TEAM IMPULSE and our website, www.impulsecar.co.uk, take the privacy of our users and customers very seriously.

This Privacy Policy explains how we collect, use, and protect personal information.

How We Collect Personal Information

We may collect personal information in several ways, including when you:

  • Visit our site

  • Request feedback or a quote

  • Complete a form for our services

You may be asked for information about yourself and any third party you wish to include to enable us to provide our services. This information may include names, addresses, telephone numbers, and email addresses.

How We Use Personal Information

We use personal information to:

  • Administer and manage our relationship with you

  • Process your requests for products and/or services, including taking payment through our credit card provider

  • Comply with applicable licensing and/or insurance rules and regulations

  • Recover debts in case of non-payment

  • Provide warranty services after work is completed

How We Protect Personal Information

We take appropriate measures for data collection, processing, storage, and security to protect against unauthorized access to personal data.

Sharing Personal Information

We do not sell, trade, or rent personal information to third parties.

Third-Party Websites

There may be advertisements on our website served by third-party advertisers, ad networks, ad servers, and other links. These third parties may use cookies to collect information about our users. We do not control these third parties, and any questions about their activities should be addressed directly to them.

Children’s Information

We prioritize protecting children while using the internet. We encourage parents and guardians to observe, participate in, and monitor their children's online activity.

We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe your child has provided such information on our website, please contact us promptly, and we will remove the information. Please note, we do not ask for ages on any of our forms online, in-store, or via phone, so we cannot monitor this.

Your Rights in Relation to Your Personal Information

Under the GDPR, you have the right to:

  • Access your personal data that we hold

  • Be informed about how your personal data is processed

  • Have your personal data corrected

  • Have your personal data erased in certain circumstances

  • Object to or restrict how your personal data is processed

  • Have your personal data transferred to yourself or elsewhere in certain circumstances

You have the right to take any complaints about how we process your personal data to the Information Commissioner.

Retention of Personal Information

We will not keep your personal information longer than necessary, considering any licensing and legal requirements.

Changes to This Privacy Policy

We may update this policy from time to time. Users should check for updates to stay informed about how we are protecting personal information.

How to Contact Us

If you have any queries about how we use your personal information, you can contact us by email at info@teamimpulse.co.uk or by post at:

Impulsecar
447 St. Albans Road
Watford, Herts
WD24 6PR